TERMS OF SERVICES
Effective Date: 09/18/2024
Welcome to Banulla Bespoke Ltd. By accessing or using our website and services, you agree to be bound by the following Terms of Service. These terms constitute a legally binding agreement between you and Banulla Bespoke Ltd (“we,” “us,” or “our”). If you do not agree to these terms, please do not use our website or services.
1. Services Provided
Banulla Bespoke Ltd specialises in customising IKEA PAX wardrobes, including design consultations, wardrobe modifications, custom doors, spray painting services, and installation of bespoke storage solutions. Our services are tailored to meet the specific needs of our customers, and the scope of each project will be defined and agreed upon in advance.
2. Service Agreements and Quotes
Before commencing any work, we will provide a detailed quote based on your requirements and the scope of the project. The quote will include a description of the services to be provided, the estimated cost, and any additional terms specific to the project. Once you accept the quote, a formal agreement will be established, and any modifications to the scope or cost will be communicated and agreed upon in writing.
3. Payment Terms
Payment terms will be outlined in the service agreement. We typically require a deposit before starting work, with the remaining balance due upon completion of the project. Payments can be made via bank transfer, credit card, or other methods as agreed upon. All payments must be made promptly to avoid any delays in service delivery.
4. Scheduling and Cancellations
We will work with you to schedule the project at a mutually convenient time. If you need to reschedule or cancel an appointment, please notify us as soon as possible. Cancellations made within [specific period, e.g., 48 hours] of the scheduled appointment may incur a cancellation fee. We reserve the right to reschedule or cancel appointments in the event of unforeseen circumstances, providing you with reasonable notice and alternative options.
5. Customer Responsibilities
You are responsible for providing accurate and complete information about your project requirements and the space where our services will be performed. You must ensure that our team has access to the location and that any necessary permissions or approvals are in place. Any changes or additional requests made after the commencement of work may result in additional charges and adjustments to the project timeline.
6. Warranty and Guarantees
We stand behind the quality of our work and offer a warranty on our services and products as specified in the service agreement. This warranty covers defects in workmanship and materials but does not include damage resulting from misuse, neglect, or modifications made by third parties. If you encounter any issues covered by our warranty, please contact us promptly for resolution.
7. Limitation of Liability
To the fullest extent permitted by law, Banulla Bespoke Ltd will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website. Our liability for any direct damages will be limited to the amount paid for the specific services that gave rise to the claim. We are not liable for any loss or damage to property or personal injury that occurs as a result of using our services.
8. Intellectual Property
All content on our website, including text, images, and designs, is owned by or licensed to Banulla Bespoke Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
9. Privacy and Data Protection
Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy and agree to the practices described therein. Read our Privacy Policy here!
10. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
11. Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or related to our services will be resolved through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators or through the courts of England and Wales, as applicable.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Banulla Bespoke Ltd
Phone: 07850280834
Email: ikeapaxuk@banullabespoke.com
Address: 45 Blemundsbury, Dombey Street, London, WC1N 3PF
We are committed to providing you with high-quality services and addressing any issues or concerns you may have. Thank you for choosing Banulla Bespoke Ltd.
